Shipping policy

SHIPPING POLICY

Our Commitment

We pack every order with care to ensure your Yabai Bar arrives fresh and in perfect condition. We ship all orders via 2-day delivery to balance speed with cost. During warm months, orders include insulated packaging and ice packs to protect against heat damage.

Shipping Times and Costs

We ship all orders via UPS 2nd Day Air, delivering within 2 business days.

Orders over $75 ship free.

Warm Weather Shipping (May 1 - October 14)

During summer months, chocolate is at risk of melting in transit. An $7.00 warm weather surcharge is automatically applied to all orders during this period to cover the cost of enhanced insulated packaging and ice packs needed to protect your chocolate.

What Happens if Your Order Arrives Damaged

If your chocolate arrives melted or damaged, contact us at info@yabaibar.com with photos within 14 days of delivery. We'll send a replacement or refund at no cost.

Address Verification

Please double-check your shipping address before checkout. We're not responsible for orders sent to incorrect or undeliverable addresses.

After Delivery

We recommend being home to receive your package upon arrival, especially during warm months to preserve freshness. For temperature-sensitive orders during warm months, consider shipping to a business address.

Questions

Contact us at info@yabaibar.com with any shipping questions.

SHIPPING RATES